The Hop Returns To Full Service
After months of mechanical, staffing issues a full return, with extended hours during Summerfest
The Hop is rolling once again.
The streetcar system returned to a full-service schedule Sunday. Since December, a series of mechanical and staffing issues beset the system with reduced hours and frequency.
The Hop returns to operating from 5 a.m. to midnight on weekdays, with service every 15 minutes during peak times and every 20 minutes in slower periods. On Saturday it operates with 20-minute headways from 5 a.m. to midnight. On Sunday it operates with 20-minute headways from 7 a.m. to 10 p.m.
The system operated with only 20-minute headways from Dec. 27 to March 7 because of “the impact of COVID-19” on the system staff.
Then in early April, a series of inoperable jacks in the streetcar maintenance facility caused a cascading series of issues that cut service frequency and hours. Three of the system’s five 40-ton vehicles needed routine wheel maintenance, but without the jacks the vehicles could not be repaired. The situation got dire enough that at various points only one vehicle was available, causing service to be available only once every 40 minutes.
Service is now being expanded.
The 2022 city budget calls for $4.6 million to be spent on operating the streetcar system. That expense will be offset by $1.44 million in direct revenue, with the remainder coming from the city’s parking revenue. Direct revenue sources include Potawatomi Hotel & Casino ($833,333), other sponsors and a federal grant ($214,000). Transdev’s contract includes a provision for payment based on service hours provided, so a reduction in service would save the city money.
Those looking to avoid waiting for The Hop should download the TransLoc smartphone application that shows the real-time location of the vehicles.
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More about the Milwaukee Streetcar
For more project details, including the project timeline, financing, route and possible extensions, see our extensive past coverage.
- Garbage Truck Crashes Into Streetcar - Jeramey Jannene - Mar 27th, 2023
- Eyes on Milwaukee: City Has $16 Million Plan For Downtown Plaza - Jeramey Jannene - Mar 10th, 2023
- Transportation: Feds Don’t Select Milwaukee For Streetcar Grant - Jeramey Jannene - Aug 11th, 2022
- Transportation: Art Campaign Highlights Milwaukee, New York Teens - Jeramey Jannene - Aug 1st, 2022
- Transportation: City Seeking Grant For Streetcar Convention Center Extension - Jeramey Jannene - Jul 15th, 2022
- The Hop Returns To Full Service - Jeramey Jannene - Jun 21st, 2022
- Transportation: Streetcar Service Goes From Bad To Worse - Jeramey Jannene - May 3rd, 2022
- Transportation: Should National Avenue Rebuild Include Plans for Streetcar? - Jeramey Jannene - Apr 8th, 2022
- Transportation: Maintenance Issues Reduce The Hop’s Schedule - Jeramey Jannene - Apr 4th, 2022
- Transportation: Congress Extends Streetcar Grant - Jeramey Jannene - Mar 16th, 2022
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