U.S. Cellular Names Mauricio Camargo Waukesha Customer Care Center Director

Camargo has been with U.S. Cellular since 2002.

By Press Release - Mar 1st, 2016 02:32 pm

Mauricio Camargo. Photo courtesy of U.S. Cellular.

MILWAUKEE (March 1, 2016) – U.S. Cellular (NYSE: USM) has named Mauricio Camargo as the Director of its Customer Care Center in Waukesha, Wis., one of four call centers assisting U.S. Cellular customers across the nation.

In this role, he will lead approximately 400 U.S. Cellular associates in providing customer service and implementing programs to achieve the company’s business objectives.

Camargo has been with U.S. Cellular since 2002. He has been in various roles within customer service and financial services, most recently as a senior manager in the Waukesha Customer Care Center.

“Mauricio is a proven leader with extensive experience in working to ensure that we thoroughly meet customer needs,” said Nancy Fratzke, U.S. Cellular Vice President of Customer Service. “Our focus at U.S. Cellular is to provide the best wireless experience for our customers through a high-quality network and the most knowledgeable associates in the industry.”

Camargo has a Master in Business Administration from the University of Phoenix and a Master in Public Health and Management from the University of Escuela Andaluza de Salud Publica, Granada-Spain.

About U.S. Cellular U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities, and currently, 99 percent of customers have access to 4G LTE speeds. U.S. Cellular was named a J.D. Power and Associates Customer Champion in 2014 for the third time in four years. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.

NOTE: This press release was submitted to Urban Milwaukee and was not written by an Urban Milwaukee writer. While it is believed to be reliable, Urban Milwaukee does not guarantee its accuracy or completeness.

Mentioned in This Press Release

People: Mauricio Camargo

Recent Press Releases by Press Release

ModifyHealth Raises $13.5M in Funding to Expand Food-as-Medicine Solutions

Dec 4th, 2024 by Press Release

Lead Investor Dohmen Company Foundation and Existing Investors to Support ModifyHealth’s Growth and Tech Initiatives

Removing Downtown Section of I-794 Would Generate Billions in Disposable Income, Hundreds of Millions in Taxes, Add 3,000+ Housing Units and Improve Long-Term Outlook of Region, New Report Shows

Nov 21st, 2024 by Press Release

Distinguished Urban Planner Larry Witzling Estimates Huge Economic Value for Milwaukee by Removing I-794 through Downtown

AV Geek Presents: Nightmares of a Clown

Nov 19th, 2024 by Press Release

Wednesday, December 4 at 8PM at The Avalon Theater A Screening of Clown Films

You must be an Urban Milwaukee member to leave a comment. Membership, which includes a host of perks, including an ad-free website, tickets to marquee events like Summerfest, the Wisconsin State Fair and the Florentine Opera, a better photo browser and access to members-only, behind-the-scenes tours, starts at $9/month. Learn more.

Join now and cancel anytime.

If you are an existing member, sign-in to leave a comment.

Have questions? Need to report an error? Contact Us