The Milwaukee Symphony Orchestra is Canceling All Performances and Events Through April 26 to Help Stop the Spread of the COVID-19 Virus
March 18, 2020 – As the safety of the Milwaukee Symphony Orchestra’s audience, musicians, visiting guest artists, staff, and greater community is the orchestra’s top priority, the Milwaukee Symphony is canceling all performances and events through April 26 as we do our part to stop the spread of the COVID-19 virus.
For an up-to-date list of performances and events affected, please visit www.mso.org/patron-alerts.
Due to the financial impact of concert cancellations on the Milwaukee Symphony Orchestra, we ask patrons, whenever possible, to consider ticket exchanges (by way of gift certificates or future performances) or a donation in the amount of the ticket purchased (and receive a tax deduction for the total ticket value).
If patrons choose to consider ticket exchanges by way of gift certificates, those gift certificates will be valid for the next 5 years, including concerts during the inaugural 2020.21 season at the Bradley Symphony Center. Patrons may also use the certificate toward the cost of a subscription to the 2020.21 season.
Patrons may also choose to donate their tickets back to the MSO as a tax-deductible donation equal to the total ticket value. To do this, patrons simply have to do nothing. If you would like to request a mailed acknowledgement of your donation for tax records, please complete the online form at mso.org/donate-tickets and we will mail you a donation receipt within 30 days.
Requests for refunds must be made by calling the MSO Ticket Office at 414-291-7605. We are experiencing extremely high call volumes. To avoid a longer than usual wait time, we ask that patrons contact us a week before their previously scheduled concert. All refunds will be processed within 30 days.
These are unprecedented times, and we are deeply grateful for everyone’s support and patience as we work through these challenges. We already miss performing in front of our fantastic audience, and we look forward to being back in the concert hall soon. In the coming days, we will be announcing more opportunities to connect and engage with the Milwaukee Symphony until we return to our regular schedule. Please continue to follow us on social media and keep connected through email. As always, current information will be available on our website at www.mso.org.
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