Customers urged to stay connected as COVID-19 emergency order ends
Milwaukee — We Energies is urging customers who are behind on their energy bills to contact us as soon as possible to avoid disconnection.
Disconnection is always a last resort
If you are having trouble paying your bill, visit our website or call us at 800-842-4565. We are here to work with you to arrange a payment plan and connect you to financial assistance options.
Energy assistance is available
Some customers may qualify for energy assistance through the Wisconsin Home Energy Assistance Program (WHEAP). This year, due to the COVID-19 pandemic, customers have until Sept. 30 to apply. Additionally, income eligibility has been updated to make it easier for people who have been recently laid off.
Simple ways to manage costs
There are many ways to manage your energy costs at home and at work. Visit our website for a handy checklist.
Based on the Public Service Commission of Wisconsin’s decision to end its emergency order, we will be sending disconnection notices July 15 and resume disconnections as of July 27.
As always, if you have questions about your bill or think you might have trouble paying, call us at 800-842-4565.
NOTE: This press release was submitted to Urban Milwaukee and was not written by an Urban Milwaukee writer. It has not been verified for its accuracy or completeness.
More about the Coronavirus Pandemic
- MHD Release: Milwaukee Health Department Launches COVID-19 Wastewater Testing Dashboard - City of Milwaukee Health Department - Jan 23rd, 2024
- Milwaukee County Announces New Policies Related to COVID-19 Pandemic - County Executive David Crowley - May 9th, 2023
- DHS Details End of Emergency COVID-19 Response - Wisconsin Department of Health Services - Apr 26th, 2023
- Milwaukee Health Department Announces Upcoming Changes to COVID-19 Services - City of Milwaukee Health Department - Mar 17th, 2023
- Fitzgerald Applauds Passage of COVID-19 Origin Act - U.S. Rep. Scott Fitzgerald - Mar 10th, 2023
- DHS Expands Free COVID-19 Testing Program - Wisconsin Department of Health Services - Feb 10th, 2023
- MKE County: COVID-19 Hospitalizations Rising - Graham Kilmer - Jan 16th, 2023
- Not Enough Getting Bivalent Booster Shots, State Health Officials Warn - Gaby Vinick - Dec 26th, 2022
- Nearly All Wisconsinites Age 6 Months and Older Now Eligible for Updated COVID-19 Vaccine - Wisconsin Department of Health Services - Dec 15th, 2022
- City of Milwaukee Bi-Weekly COVID-19 Update - City of Milwaukee Health Department - Dec 9th, 2022
Read more about Coronavirus Pandemic here
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