BBB Tip: Hiring a home inspector

What’s a Home Inspection? 

A home inspection is a visual inspection of the physical structure and mechanical condition of a home – from roof to foundation. The inspection is designed to identify problems, advise of repairs needed and, in some cases, provide preventive maintenance advice. A home inspection points out the positive aspects of a home, as well as the maintenance that will be necessary to keep it in good shape.

A home inspector may be a residential architect, structural engineer, or building contractor. Currently, home inspectors are not regulated on a federal level in either the United States or Canada. But many states and provinces have their own licensing requirements. To find out what your region requires, check out this list from American Society of Home Inspectors. For structural engineer licensing requirements in the U.S., see the National Council of Structural Engineers Association (NCSEA) website.

Tips for Hiring a Home Inspector

Pick a home inspector who has experience, positive references, and is known for being very comprehensive. While this may cost more upfront, hiring a great inspector will save you money in the long run. If you don’t get a complete, accurate inspection, you may miss major problems and your chance to negotiate repairs with the seller.

• Ask friends and acquaintances for recommendations. Ask for an experienced home inspector who is known for being very thorough.
• Find someone familiar with your type of home and the issues you need to inspect. Be sure your inspector specializes in homes, not commercial properties, and any issues you anticipate finding. For example, if you’re concerned about a home’s structure, consider hiring a professional engineer or architect who also does general home inspections. Also, be sure your agreement with the inspector covers the systems you most need to have examined.
• Ask prospective inspectors questions about their professional training, relevant experience and/or length of time in business. Find out if the inspector belongs to a professional association, such as the American Society of Home Inspectors, or the National Society of Professional Engineers. Membership in professional associations may offer added assurance of an inspector’s qualifications and training.
• Make sure your home inspector is working in your best interests. For example, many home inspectors rely on referrals from real estate agents for their business. This means that the inspector may be more interested in maintaining that relationship than providing you a thorough inspection. They may be less inclined to identify major repair issues that hold up the sale of your home. Also, be cautious about hiring a home inspector who is looking to get contracting work from you.
• Be present during the inspection. The majority of inspectors will allow you to tour the home with them and ask questions during or after the inspection. The inspection can last anywhere from two to five hours, depending on the size of the house.
• Ask how soon after the inspection will you receive a copy of the home inspection final written report. Carefully read your home inspection report and make a list of items that need correction. Understand that the home inspection report records the condition of the home, both positives and negatives. This will help you to determine your future expenditures for repairs and maintenance. The report will contain useful information that serves as a reference for you in the future.
• Check BBB.org to see if the home inspector is a BBB Accredited Business and read reviews. Ensure that the business responds to complaints in a timely fashion.  Find home inspectors near you in the BBB Directory.

Ultimately, no inspection can guarantee that something won’t go wrong with a home, but getting a thorough inspection job can really help prevent expensive, nasty surprises.

For More Information

For more help buying a home, check out our tips on shopping for financial services or hiring a real estate agent. Find home inspectors near you in the BBB Directory.

For more information or further inquiries, contact the Wisconsin BBB at www.bbb.org/wisconsin, 414-847-6000 or 1-800-273-1002. Consumers also can find more information about how to protect themselves from scams by following the Wisconsin BBB on Facebook, Twitter, Instagram and YouTube.

ABOUT BBB: For more than 100 years, the Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2020, people turned to BBB more than 220 million times for BBB Business Profiles on 6.2 million businesses and Charity Reports on 11,000 charities, all available for free at BBB.org. There are local, independent BBBs across the United States, Canada and Mexico, including BBB Serving Wisconsin which was founded in 1939 and serves the state of Wisconsin.

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