Mark Metcalf
PODCAST

Enabling the celebration

By - Jul 1st, 2010 04:00 am

Photo by Nicole Braunsdorf

Is the service industry more challenging for women than men? “Only kind of,” says Rachel Fell, a bartender and co-manager of Nessun Dorma, a quaint and welcoming bar and restaurant nestled on the corner of a tree-lined block in Riverwest.

She acknowledges that one cannot control how customers react to men versus women behind the bar, but maintains that a professional attitude and sparkling personality can (hopefully) overcome most obstacles. Rachel has been on the business end of the bar for about six years, and though she’s not necessarily a “lifer” in the industry –she’s currently working on a degree in International Studies — she takes her role seriously, and tries to have fun with it.

She knows her product and loves to strike up conversation about a good bottle of wine or a new micro-brew, or  maybe play a few 45’s and break out a game of Trivial Pursuit on a slow night.

This week on Backstage, Rachel and Mark discuss opera, the idea of “community” within a bar, and the barkeep’s role of enabling the celebration of life through hospitality.

Cheers!

Check back tomorrow for this week’s featured cocktail recipe: The R&R. Also, have you subscribed to Backstage through iTunes? You should!

Leave a Reply

You must be an Urban Milwaukee member to leave a comment. Membership, which includes a host of perks, including an ad-free website, tickets to marquee events like Summerfest, the Wisconsin State Fair and the Florentine Opera, a better photo browser and access to members-only, behind-the-scenes tours, starts at $9/month. Learn more.

Join now and cancel anytime.

If you are an existing member, sign-in to leave a comment.

Have questions? Need to report an error? Contact Us