Marcus Hotels & Resorts
Press Release

Four Marcus® Hotels & Resorts’ Properties Earn AAA Four Diamond Award®

The Iconic Pfister Hotel also ranked Best Hotel in Milwaukee by U.S. News & World Report in 2019

By - Feb 27th, 2019 10:41 am

MILWAUKEE–(BUSINESS WIRE)– Marcus® Hotels & Resorts, a nationally recognized hotel management company and division of The Marcus Corporation (NYSE: MCS), is once again proud to announce that four of its premier owned and managed properties received the esteemed AAA Four Diamond Award® in 2019.

The Pfister Hotel in Milwaukee remains one of only 12 hotels in North America that have maintained AAA Four Diamond status since the Diamond Ratings were first introduced in 1976. Other Marcus Hotels & Resorts properties that have received the AAA Four Diamond Award in 2019 are the Grand Geneva Resort & Spa in Lake Geneva, Wisconsin, recognized for the 21st consecutive year; the historic Skirvin Hilton in Oklahoma City, recognized for the 12th consecutive year; and the Hilton Milwaukee City Center, the major convention hotel in Milwaukee, recognized for the eighth consecutive year.

“Being recognized with the prestigious AAA-Four Diamond award once again demonstrates our associates’ high standards for quality and service,” said Greg Marcus, president and chief executive officer of The Marcus Corporation. “We believe in always doing better, offering authentic travel experiences, and most importantly, making every guest’s stay memorable. Congratulations to our team for again achieving this significant accolade.”

The Pfister Hotel, Grand Geneva Resort & Spa, Skirvin Hilton and Hilton Milwaukee City Center are part of an exclusive group of hotels within North America. Currently, only six percent of the nearly 27,000 hotels approved by AAA make the Four Diamond list. Hotels at this level are committed to providing upscale physical attributes, extensive amenities and a high degree of hospitality, exceptional service and attention to detail.

Additionally, the iconic Pfister Hotel was ranked Best Hotel in Milwaukee and was listed in the top four Best Hotels in Wisconsin in U.S. News & World Report’s 2019 Best Hotels list. The ninth annual Best Hotels rankings evaluate more than 30,000 luxury properties across the United States, Europe, Bermuda, Mexico, Canada and the Caribbean and are calculated based on the opinion of travel experts, guest reviews and hotel class ratings.

About AAA Inspections

For more than 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the AAA Mobile app, the online AAA Travel Guides and Travel Planner and the AAA TourBook guides available to members at AAA offices.

AAA provides more than 58 million members with automotive, travel, insurance and financial services through its federation of 36 motor clubs and nearly 1,100 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit

About Marcus Hotels & Resorts

Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 21 hotels, resorts and other properties in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning. This includes hotel food and beverage concepts developed by its Marcus Restaurant Group, featuring premier brands such as Mason Street Grill, ChopHouse, Miller Time Pub & Grill and SafeHouse Restaurants. For more information, please visit: and follow the company on Facebook and Twitter (@MarcusHotels).

About The Marcus Corporation

Headquartered in Milwaukee, The Marcus Corporation is a leader in the lodging and entertainment industries, with significant company-owned real estate assets. In addition to its lodging division, its theatre division, Marcus Theatres®, is the fourth largest theatre circuit in the U.S. and currently owns or operates 1,098 screens at 90 locations in 17 states. For more information, please visit the company’s website at

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