Fire and Police Commission Improves Access to Citizen Complaint Process
The Commission has created a new online complaint portal.
The Milwaukee Fire and Police Commission (FPC) has updated its website to make it easier for citizens to submit complaints regarding fire and police services and personnel. The Commission has created a new online complaint portal in which complaints can be written and submitted without printing. There are now also downloadable forms in Spanish and Hmong to provide access to non-English speakers. Furthermore, the FPC has relaxed the filing requirements for the submission of a complaint; while complaint forms previously needed to be notarized before submission, the current form revision replaces the notary requirement with a simple statement of fact. All of the new features may be accessed from the citizen complaint section of the FPC website at www.milwaukee.gov/fpc/complaints.
The Milwaukee Board of Fire and Police Commissioners was established in 1885 by state law and is one of the oldest police oversight agencies in the nation. While citizens may file a complaint directly with the Police Department or Fire Department if they wish, the FPC has full, independent authority to receive and resolve complaints.
With these changes the FPC aims to provide multiple avenues by which a citizen may have a complaint received and investigated with as few barriers to access as possible. In addition to the tools available on the FPC website, citizens may also pick up complaint forms in person from the FPC office in City Hall or at one of the Commission’s many community partner organizations throughout the city. A full list of our community partner organizations is available at www.milwaukee.gov/fpc/complaints.
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