Ald. Terry Witkowski
Press Release

Committee, police department to discuss 9-1-1 automated messages

Representatives from the Milwaukee Police Department will address questions about how emergency calls are handled tomorrow (June 12) during the meeting of the Common Council’s Public Safety Committee.

By - Jun 11th, 2014 03:16 pm

Representatives from the Milwaukee Police Department will address questions about how emergency calls are handled tomorrow (June 12) during the meeting of the Common Council’s Public Safety Committee.

Alderman Terry L. Witkowski, chair of the Public Safety Committee, said a number of concerned citizens have reached out to him saying they received automated messages when calling 9-1-1, rather than reaching police dispatchers.

“It’s very concerning to me that people are receiving a recorded message when they call 9-1-1,” Alderman Witkowski said. “Whether the problem is short staffing or something else, I want to find out why this is occurring.”

The topic will be before the committee as a communication file when the committee meets at 9:00 a.m. on Thursday, June 12 in room 301-B of City Hall, 200 E. Wells St.

The meeting will be televised live on the City Channel (Channel 25 on Time Warner Cable in the City of Milwaukee), and on U-Verse Channel 99. Online viewing is available at milwaukee.gov/CityChannel.

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